Frequently Asked Questions
How long will it take to receive my order?
Since each and every piece in my shop are 100% made by hand in small batches, items have a 3-7 business day processing time since they are made to order. This does NOT include shipping time, which is an additional 2-5 days.
Can I return/exchange my product?
I am happy to accept a returns or exchange within 7 days of receiving your order. You can return your order for an exchange or a refund to the original payment method. To initiate a return or exchange please email email@example.com with your order number and any additional information.
Do you ship internationally?
Yes! I am very excited to now be shipping internationally.
I live in Los Angeles, can I pick up my order instead?
Absolutely! You can select local pick up at checkout. Once your order is ready for pick up, you will receive an e-mail that will give you details on scheduling a pick up time and date.
Is everything handmade?
Yes! Everything is hand sculpted, baked, glued, attached, and made with love by Rae.